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The Desktop Upgrade is over!

Computer Deployment

Information Technology Services’ staff placed on Faculty and Staff desks:

bullet1450 Windows XP desktops with Pentium 4 processors, all with Office XP
bullet57 OS X iMacs with G4 processors, all with Office X

Laptop Deployment

bullet232 Windows XP laptops
bullet69 Macintosh PowerBook laptops


The Technology Learning Center (TLC) found at, provided:

bullet102 Desktop orientations to more than 1600 Faculty and Staff
bullet31 Laptop orientations to more than 280 people

Orientations took place at these campuses:

bulletChinatown/North Beach
bulletJohn Adams
bulletFort Mason


At the same time ITS worked behind the scenes to set up a network that connects all CCSF campuses. The networking group, headed by Tim Ryan, with Ben Chan watching over our new servers, created an all-campus Windows-based network that allows everyone with a Windows (Active Directory) network account to:

bulletLog into any connected computer on any campus
bulletStore and retrieve documents on a server from any campus


Everyone who went through an orientation received a CCSF GroupWise email account and is listed in the CCSF GroupWise Address book. The ITS GroupWise support staff, Anne Morris the GroupWise admin, with Shirley Barger and JR Hall assisting, navigated through setup,, troubleshooting, and spam-filtering with aplomb.

Help Desk

The Help Desk staff under James Rogers provided yeoman service dealing with glitches, solving problems, helping coordinate upgrade activity, and answering questions from all of us on—well, anything we wanted to ask.

Barbara Stewart and Vic Fascio:
last updated 07/23/2004