The Desktop Upgrade is over!

Computer Deployment

Information Technology Services’ staff placed on Faculty and Staff desks:

	1450 Windows XP desktops with Pentium 4 processors, all with Office XP
	57 OS X iMacs with G4 processors, all with Office X

Laptop Deployment

	232 Windows XP laptops
	69 Macintosh PowerBook laptops

Training

The Technology Learning Center (TLC) found at http://www.ccsf.edu/tlc, provided:

	102 Desktop orientations to more than 1600 Faculty and Staff
	31 Laptop orientations to more than 280 people

Orientations took place at these campuses:

	Ocean
	Alemany
	Chinatown/North Beach
	John Adams
	SouthEast
	Mission
	Fort Mason

Networking

At the same time ITS worked behind the scenes to set up a network that connects all CCSF campuses. The networking group, headed by Tim Ryan, with Ben Chan watching over our new servers, created an all-campus Windows-based network that allows everyone with a Windows (Active Directory) network account to:

	Log into any connected computer on any campus
	Store and retrieve documents on a server from any campus

GroupWise

Everyone who went through an orientation received a CCSF GroupWise email account and is listed in the CCSF GroupWise Address book. The ITS GroupWise support staff, Anne Morris the GroupWise admin, with Shirley Barger and JR Hall assisting, navigated through setup,, troubleshooting, and spam-filtering with aplomb.

Help Desk

The Help Desk staff under James Rogers provided yeoman service dealing with glitches, solving problems, helping coordinate upgrade activity, and answering questions from all of us on—well, anything we wanted to ask.