CCSFmail (CCSF Google email) for Faculty and Staff

Important update about STUDENT CCSF Gmail accounts. (Faculty and staff CCSFmail accounts are not affected):

As of 8/18/10 at noon,the automatic generation of student CCSFmail accounts for new applicants to CCSF and for students returning after a semester break was suspended. This action was taken in order to make certain that CCSF is in compliance with Education Code and FERPA regulations.

As of 9/20/10, difficulties with a third party involved with our registration process were resolved, and student CCSFmail account generation has resumed - with one important change:

  • Students are now offered the opportunity to opt out of the process. They can provide another email address if they desire.
  • Students who enrolled between the two dates gave a preferred email address during registration. This is the address that will appear on class lists.

What does this mean to instructors?

  • Faculty Class lists (accessible from the Class Schedule portal on the MyCCSF page) will list student CCSFmail addresses or the preferred addresses that students have chosen to provide.
  • Students who enrolled BEFORE Wednesday, 8/18/10, at noon or after 9/20/10 and who show up on your class list with a CCSFmail address are NOT impacted.  Please do not worry about using CCSFmail to contact those students. It will work.

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Faculty and Staff can now get a CCSFmail account on CCSF's branded Google domain. This allow access to Google apps, including Calendar, Docs, and Sites, in the same domain as other CCSF Faculty and Staff as well as students. This make it easy to share information, if you want, with other CCSF users.

If you want to forward your CCSFmail emails to another email account, you need to set that up. See these instructions.

If you want to forward your Groupwise email to your new CCSFmail account, follow these instructions.

Announcement: Name change for Google email accounts for Students and Employees.

'The District Communications Committee and College Advisory Council voted unanimously this week to change the "student Gmail" title to "CCSFmail." All references within our system will be changed to "CCSFmail" by ITS in time for Spring 2011 registration.'

The name has been changed on MyCCSF and on the Student FAQ page (now linked as CCSFmail FAQ from MyCCSF). The Employee email name will also be changed to CCSFmail for employees. Sorry for any confusion.

How do I get my CCSFmail account and address?

First: You must have a CCSF GroupWise email account. This is the address to which all official CCSF email announcements are sent. Get the Information Technology Services Request for CCSF Network Login and GroupWise Email form from your local ITS person, the TLC lab (313 Batmale) or the Help Desk (239-3711). Fill it out and send in all copies to the address on the form. In about a week you will receive a copy that includes your login id. For information on using Groupwise go to www.ccsf.edu/gw.

Once you have a GroupWise account, to get the Gmail account:

  • Or go to the main CCSF Web page and click MyCCSF. Then, in the For Faculty and Staff column, click the Apply for Employee Gmail account link and fill in the form.

When the account is created, you'll receive an email to your CCSF GROUPWISE email with instructions on how and where to log in. You will receive a separate email with your default password.

How can I find my CCSFmail address?

Your address has the form firstname.lastname@mail.ccsf.edu - so, Jane Doe's address would be jane.doe@mail.ccsf.edu. This differs from the form of student accounts, where the login is first initial+lastname[+number if necessary]@mail.ccsf.edu.

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How do I login to my CCSFmail account?

Open a web browser (such as IE, Firefox, Safari, or Chrome). Use this URL:
http://mail.google.com/a/mail.ccsf.edu

You will be asked for your Username and password.

You can also get to your email logon page from the main CCSF webpage –

  1. Click MyCCSF
  2. Look under For Students. Scroll down to the bottom and click on CCSFmail (CCSF Google email).

What do I have to do the first time I access my CCSFmail account?

  1. The first time you access your CCSFmail account, you have to choose a password. Please enter the password twice, once in the Choose a password box and then in the Re-enter password box.
  2. If you want the menus displayed in a language other than English, select the language you want.
  3. Finally, type in the characters you see in the box
  4. If you agree with the terms and conditions of usage, press I Accept. Click the Create my Account button and you can begin using your CCSFmail account.
  5. If you do not agree to the terms and conditions, press the Cancel button and an email account will not be created for you.

How do I change my password?

In order to change your password you must:

  1. Logon to your CCSFmail account
  2. Click on the Settings link (top right)
  3. Select the Accounts tab
  4. Click the Google Account Settings link
  5. Click the Change Password link
  6. Follow the instructions: Password must contain at least six characters, of which at least one must be a number.
  7. Click the Change Password Button to make the change

I can’t remember my password, how do I reset it?

Email Ana Soto from your GroupWise account to asoto@ccsf.edu Please use a subject line that identifies your status and the exact nature of the request: e.g. Faculty CCSF Gmail password reset.

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Why do I need another email address?

Faculty/Staff CCSFmail allows you use the various applications, called Google Apps, attached to the start page. These include Documents, Calendars and sites, where you can create a CCSF-branded Web site for your classes or yourself.

Also, you will be inside the same domain as the other CCSFmail users, students, Faculty and Staff. You can easily choose to share documents or calendars with people inside the CCSF domain if you wish (you can also keep everything private, or share with everyone on the internet).

Google maintains many help pages on all its apps. Also, look for the Technology Learning Center’s workshops on Google Apps on their Workshops calendar.

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How can I forward CCSFmail to another email address?

Forwarding a single email:

  • Open the email
  • Click the Reply button, top right
  • Click Forward and enter the address to which you want to forward

Forwarding ALL email from your CCSFmail account:

I deleted a mail message. Can it be recovered?

No, once a mail message is deleted, we are unable to recover it.

What do I need to know about STUDENT CCSFmail?

All students now automatically get a CCSFmmail address. All official communication with CCSF is handled through this account, so it's important that the students be able to access it - if only to forward it all to their normal account. Also, when online classlists now list these Gmail addresses, so if you want to email your students, you have a stake in helping students use Gmail. Here's a document that fills you in on the details of the student process. It can be used as the basis of a class in a computer lab:

Student CCSFmail: What Faculty Need to Know [pdf]

Is there a Help Desk number to call for help?

Yes, call 239-3987 during business hours. Email help is available at mailhelp@mail.ccsf.edu

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