Welcome to ITS
(Information Technology Services)
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Learn All About CCSF's New and Improved Email System for Faculty and Staff - Office 365
Get Technology Help! CCSF employees can get technology support by contacting the ITS Helpdesk.
You can contact ITS Helpdesk in one of the following ways:
- Follow this link to submit a help request online
- When asked for a Submittal Password enter "password"
- Send an email to email@example.com
- Call the Helpdesk at (415) 239-3711
Currently, the Helpdesk is staffed Monday-Friday 9:00 am to 4:00 pm.
Information Technology Services Links:
Tech Tips of the Month: Sometimes you just need a quick answer to your “How do I” question.Every month, we’ll offer a new technology tip designed to answer your most frequently questions about CCSF top 8 software applications. If what you seek is a full training workshop, manual or video tutorial, see the “Training & How To's” link below.
Updates & Announcements: Click here to read about all of the structural and process changes happening in ITS.
Service Desk: Visit ITS Service Desk to find out how to get the CCSF technology-related help you need!
Service Desk Updates: Can't get into GroupWise? Banner not working? It could be a temporary problem that we're currently working on. Click here to see which (if any) systems are temporarily out of service. Sometimes the fix is quick - other times, we may need a little time to get the system back up and running, but at least you'll know! If your problem is not listed here, please open a SchoolDude Ticket to let us know!
Training and How To's: Click here to access technology training resources such as free workshops, manuals and more!
CCSF Technology Poll
On occasion, we will post a new technology-related poll designed to gather information about issues that ITS leadership are working on.