Welcome to ITS
(Information Technology Services)
CCSF ITS News
Get Technology Help! CCSF employees can get technology support by contacting the ITS Helpdesk.
You can contact ITS Helpdesk in one of the following ways:
- Follow this link to submit a help request online
- When asked for a Submittal Password enter "password"
- Send an email to firstname.lastname@example.org
- Call the Helpdesk at (415) 239-3711
Currently, the Helpdesk is staffed Monday-Friday 9:00 am to 4:00 pm.
Information Technology Services Links:
Tech Tips of the Month: Sometimes you just need a quick answer to your “How do I” question.Every month, we’ll offer a new technology tip designed to answer your most frequently questions about CCSF top 8 software applications. If what you seek is a full training workshop, manual or video tutorial, see the “Training & How To's” link below.
Updates & Announcements: Click here to read about all of the structural and process changes happening in ITS.
Service Desk: Visit ITS Service Desk to find out how to get the CCSF technology-related help you need!
Service Desk Updates: Can't get into GroupWise? Banner not working? It could be a temporary problem that we're currently working on. Click here to see which (if any) systems are temporarily out of service. Sometimes the fix is quick - other times, we may need a little time to get the system back up and running, but at least you'll know! If your problem is not listed here, please open a SchoolDude Ticket to let us know!
Training and How To's: Click here to access technology training resources such as free workshops, manuals and more!
CCSF Technology Poll
On occasion, we will post a new technology-related poll designed to gather information about issues that ITS leadership are working on.