What Type of Telephone System Does CCSF Have?

The City College telephone system upgrade was completed in May, 2004. The manufacturer of the system is Alcatel-Lucent and it uses Voice over IP (VoIP) technology. Each campus has its own local telephone system and there are three voicemail systems which are shared across the campuses.

Benefits of this Solution:

• Proven switch and voicemail technologies that provide exceptional reliability
• Use of CCCF's existing state-of-the-art LAN and WAN network for telephone connectivity
• Direct-Inward-Dial (DID) telephone numbers with private voicemail boxes for all staff members.
• Speed with which telephone moves and changes can be performed when office relocations are required
• In-house flexibility in adding telephone features, voicemail boxes for enhanced end-user functionality.
• New capabilities for Name Look-up, Conferencing and Message Distribution to increase work efficiencies.
• More cost-effective maintenance of telephones, voicemails and systems.