Your Mailbox
Summary of this information - Tips and how to delete efficiently [PDF]
The capacity of your mailbox is 250 Megabytes.
Messages in all folders including your Cabinet, Sent Items and the Trash count toward your mailbox size. So do all attachments in all messages in your mailbox or in Sent ITems.
Managing Your Mailbox: Top Tips
- Get rid of Attachments!
Attachments take up the most space! Save attachments to your computer’s disk or to a flash drive (or both), and then delete the message + attachment from your email.
This is the single most effective action you can take to slim down your mailbox
- Delete Sent Mail regularly!
Only your Trash folder is managed by the system (after 7 days messages are deleted from Trash). You must delete messages from your Sent Mail as well as from your Mailbox. Your Sent Mail (with all attachments that you have sent) stays and takes up space until you delete it
- Recommended only for savvy users and special cases:
Archive to your hard disk - Windows version only! (see separate instructions - PDF )
Why the warning? Archiving saves to the hard disk of the computer you are on. You can't archive successfully if you move around. You should keep one archive on one computer. - Forward all your GroupWise email to another account with more storage space [PDF]
- Windows version only! Follow all the instructions in the PDF to make sure that you give instructions to delete mail from your GroupWise account. Otherwise your mailbox will fill up and all mail services will stop. - If you are over 90% full:
First: Download attachments and delete those messages
Then: Use the Mailbox Size button at the lower right of the Windows version of GroupWise. It's the fastest way to get back some space. Here's how [PDF]
Then: Go into Sent Items and delete a whole bunch of messages that you sent years ago!
Q&A
What’s the capacity of your mailbox? 250 Megabytes max
How can you tell how full your mailbox is?
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In the new Web 7 version: Look at the Mailbox Usage display at the top right of the window, under the Help Options Logout links. |
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In the Windows program, look at the lower right of the screen and you’ll see the % full. If you float your cursor over the area, you get your stats. |
What happens if your mailbox fills up to 100% - or more?
You can’t send or receive mail and you keep getting annoying messages about the situation.
How about those folders I’ve created in GroupWise? Does sending messages to GroupWise folders free up space?
No. Making folders and moving messages into them in either the Web or Windows versions is a great way to organize messages. But folders and their contents are still on the server, so they take up room in your mailbox.
Summary of this information [PDF]
Last updated: April 24, 2009 | Vic Fascio: vfascio@ccsf.edu