GroupWise 7 at CCSF: General information
We are upgrading to newer versions of GroupWise (Windows and Web). CCSF’s GroupWise email on the Web is the first component to be updated. The new interface is ready now.
Windows version
Currently ( April 24, 2009 ) Most folks have version 6.5 installed on their computers. Version 7 is installed on all new computers for faculty and staff. And it is available by request (see your local ITS staff person or call the Help Desk at 415.239-3711). To find out which version you have, click Help on the menu at the top of the GroupWise window and choose About GroupWise - or look at your GroupWise for Windows icon.
Web version
The Web version of 
GroupWise opens in a Web browser and is available from any Internet-connected computer. It is the only way you can access GroupWise email off campus and the only official option for Mac users.
The address that you type into your browser remains: gww.ccsf.edu
- You'll see a splash page that allows you to log into either the new GroupWise version (7) or the old version (6.5) .
- Click a server link to the version you want. Use either version - your changes will be reflected if you click the other link next time. But please become familiar with the new version soon. The older version will have to disappear.
- Log in with your usual username and password.
If you are having difficulties with your password, please try your date of birth MMDDYYYY.
If you continue to have problems logging into Groupwise, please call the ITS Help Desk 239-3711.
- All your mail is available, regardless of which link you click.
- Your email address, messages, and folders will remain the same. Your mailbox capacity will remain at 250 MB. Only the interface is different.
The process and timing of the change to GroupWise 7 was carried out by Information Technology Services (ITS) under the oversight of the ITPC committee.
How big a change is it?
- There are more clarifications than changes. Anyone who has used GroupWise on the web will quickly be comfortable—and happy—with the new interface.
- New features include the ability to drag-and-drop messages into folders, check your mail box size, and use right-click (control-click on the Mac) for many shortcuts.
- Mainly, however, the new interface makes it easier to find and navigate GroupWise’s features.
Help and Support
These web pages (with more coming...), documents, workshops, and the Help Desk (239-3711) will be available to help with questions.
Last updated: April 24, 2009 | Vic Fascio: vfascio@ccsf.edu
