Follow the How to Enroll in an Online Course link. If you do not send an email, your instructor will not know your email address, you will not receive important course information, and will likely be dropped and replaced by a student on the wait list.

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Can I still add a class after open registration?

To add an online course during the add/drop period, you MUST have an ADD NUMBER. To request an ADD NUMBER, send an email to the instructor.

If the instructor has scheduled an orientation, you may pick up the ADD form at that time (if needed) and also request an ADD NUMBER at that meeting if there is room in the class. With the ADD NUMBER, you can add the course by following the instructions on the "Changing Your Classes" page.

If you have problems during this process, call the Online Office at (415) 239-3885.

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Why do I have to give you an email address?

In addition to being properly enrolled in a class, you must also have a login and a password to access the online material. Once you have registered and sent an email to your instructor, you will receive an email containing information about your course. There may be a delay depending on the semester break. If the instructor does not receive your email before orientation, you may be dropped and replaced by a student on the wait list.

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When will I receive my login, password, and instructions for my course?

Your instructor will either send you this information via email (be sure you send your instructor your email address) and/or will give it to you during the course orientation.

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Who do I contact if I am having problems?

If you are having problems accessing your course, call (415) 452-5689. You can also call the Online/Telecourse office at (415) 239-3885.

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Can I get a CCSF email account?

CCSF provides email accounts only to a few students in special courses. These student email accounts do not provide web access.

If you do not have an email account, you might take advantage of free email services at sites such as yahoo.com or hotmail.com.

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Will I earn the same credit toward my degree or certificate in an online course as I would in a traditional course?

Yes.

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How much does an online course cost?

Enrollment fee is $20 per unit. Non-resident Tuition Fee (per semester unit) is $170 plus $20 (per semester unit) for enrollment fees. For further details, go to the Tuition & Fees section of the Admission & Records department.

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Can I register for a course online?

Yes!

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Where do I get help about general college questions?

A good place to start is CCSF's Online Advisor. You might also find many answers to your questions in the CCSF Catalog.

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Can I buy my books online?

The college bookstore will take orders and either mail books or hold for pickup. You cannot do this during the add/drop period. You may also want to search for your books online using a service such as AddALL or Amazon.com.

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Are online courses taught by CCSF faculty or by someone else?

All the courses are taught by CCSF faculty members who also teach the same course traditionally or via telecourse.

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What if I tried to enroll in an online course and I was told the course was closed?

Send an email to the instructor. Sometimes there is room.

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What’s the equivalent total classroom lecture hours for online courses for employer reimbursement for work related training?

Equivalent "total classroom lecture hours" is 17.5 times the weekly lecture (contact) hours as stated in the course catalogue. This is the same whether the course is on campus or distant learning.

Example:
The ACCT 1 course is a 4-unit course, with 5 lecture hours (Lec-5). Students are charged for 4 units, but required contact (online lectures, quizzes, discussions, etc) is the equivalent of 5 hours/week for 17.5 weeks. Homework is extra. So the total classroom lecture hours for this course is 5 x 17.5 = 87.5.

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