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This program is designed for students working or planning to work in administrative support positions in industry and government. Areas of emphasis include word processing, spreadsheets, and database management. Computer classes are taught "hands-on" in computer labs. Students have the opportunity to polish their written communication skills as well as learn the computer skills needed to succeed in a challenging office environment. Students who complete the curriculum and have an overall grade point average of C plus (2.50) or higher for all CCSF credit courses receive the Associate in Science degree in Administrative Support.
Courses Required for the Major in Administative Support
First Semester
Course Units MABS 25 Keyboarding or MABS 30 Computer Keyboarding or MABS 35 Speedbuilding: Keyboarding*....... 1, 2, or 3 MABS 40 Internet Explorer and MS Outlook ................. 3 BSEN 70 Fundamentals of English Grammar and Composition .. 4 Additional graduation requirements**Second Semester
MABS 38 Keyboarding with Microsoft Word .................. 3 MABS 35 Speedbuilding: Keyboarding* ................. 1 or 2 BSEN 74 Business Correspondence .......................... 3 BSMA 66 Business Mathematics or BSMA 68 Mathematics of Business .............. 4 or 3 Additional graduation requirements**Third Semester
MABS 391 Word Processing/Microsoft Word .................. 3 MABS 101 Spreadsheets for Business/Excel ................. 3 SPCH 6 Workplace Communication or PSYC 26 Applied Psychology......................... 3 Additional graduation requirements**Fourth Semester
MABS 67 Database for Business/Access ..................... 3 BSEN 76 Report Writing ................................... 3 LERN 62 Successful Job Search Techniques ................. 1 MABS 405 Developing Web Sites/Frontpage or MABS 202 Powerpoint Presentations or MABS 406 Developing Web Sites/Dreamweaver or MABS 407 Developing Web Sites/Expression Web or CNIT 101 Operating Systems I/Windows or MRKT 145 Microcomputer Marketing Applications ..... 3 Additional graduation requirements** Total Units .......................................... 37-41
*Completion of program requires a keyboarding speed of 45 wam. Keyboarding classes may be waived for students who pass the equivalency test of 45 wam. **See a counselor for more information on graduation requirements.
The certificate curriculum is a 22-25 unit program designed for students who desire recognition for completing a rigorous course of study in business office skills but who may not be interested in pursuing a degree. Students who complete the following courses with an overall grade-point average of C+ (2.50) or higher will receive the Certificate of Achievement in Office Technology.
Courses Required for the Certificate of Achievement in Office Technology
First Semester
Course Units
MABS 25 Keyboarding
or MABS 30 Computer Keyboarding
or MABS 35 Speedbuilding: Keyboarding*....... 1, 2, or 3
MABS 40 Internet Explorer and MS Outlook ................. 3
BSEN 70 Fundamentals of English Grammar and Composition .. 4
LERN 62 Successful Job Search Techniques ................. 1
Second Semester
MABS 38 Keyboarding with Microsoft Word or MABS 391 Word Processing/Microsoft Word ........... 3 MABS 35 Speedbuilding: Keyboarding*.................. 1 or 2
BSEN 74 Business Correspondence .......................... 3 MABS 101 Spreadsheets for Business/Excel ................. 3 SPCH 6 Workplace Communication or PSYC 26 Applied Psychology ........................ 3 Total Units ...................................... 22-25
*Completion of program requires a keyboarding speed of 45 wam. Keyboarding classes may be waived for students who pass the equivalency test of 45 wam.
Advisory Entrance Requirements: Eligibility for noncredit ESL Level 5/6; typing: 25 net wpm; completion of WOPR 9486.
Course Hours AAPS 1111 Orientation to Noncredit Certificates & Programs .... 15
BOSS 5500 Keyboarding for Computers ........................... 45
BOSS 5510 Document Formatting & Production .................... 90
BOSS 5509 Office Procedures for the 21st Century .............. 45
BOSS 5508 Advanced Office Procedures for the 21st Century ..... 45
ACBO 9208 QuickBooks: Level I
or ACBO 9211 Microsoft Office Accounting-Level 1 .......... 45
COMP 9947 Windows Folder & File Concepts ...................... 15
COMP 9952 Internet & E-mail for the Business Office ........... 15
COMP 9948 Acrobat Bus Office Doc Conversion ................... 15
COMP 9867 Microsoft Excel Essentials I ........................ 15
COMP 9895 Microsoft Excel Essentials II ....................... 15
COMP 9888 Microsoft Excel Essentials III ...................... 15
COMP 9928 PowerPoint for Business ............................. 45
COMP 9901 Microsoft Access for Business I ..................... 45
BOSS 2500 Business Math w/ Spreadsheets ....................... 45
BOSS 4503 Business English
or BOSS 4500 Business English-Level I
and BOSS 4501 Business English-Level II ................... 90
BOSS 4511 Effective Business Communication
or BOSS 4510 Business Communications ................... 45-90
BOSS 3501 Customer Service Skills ............................. 15
WOPR 9995 Microsoft Word for Business II ...................... 45
WOPR 9996 Microsoft Word for Business III ..................... 45
BOSS 3500 Job Preparation
or LERN 1062 Job Skills Search ......................... 15-45
Plus (1) elective from the following:
WOPR 9997 Word Processing-Special Projects .................... 45
COMP 9941 Simulated Projects for MS Office-Self-paced ......... 45
COMP 9938 Publisher for Business Desktop Publishing ........... 45
COMP 9920 Using Share Point Designer (Web Expression) for
Basic Web Pages ........................................... 45
Total Hours .......................................... 810-885
Exit Requirements: Successful completion of all courses with a passing grade. Typing: 50+ wpm with 90% accuracy. Minimum attendance of 80% in all classes is required. Completion of certificate coursework within two years.
Financial Assistance: The Administrative Assistant Certificate Program is eligible for financial assistance. Please consult a counselor for further information.
Construction Administrative Assistant
Program Goal. The Construction Administrative Assistant Program prepares students for a key position in the construction industry. Students study the basic procedures of this industry, terminology, filing systems, jobsite office operation, message handling, contractor commuications, work order prioritization, project control reporting and project database information entry, retrieval and maintenance. The program can be completed in two semesters.
Course Hours SECY 9399 Office Technology Laboratory ........................ 90 COMP 9900 Spreadsheets - Beginning ............................ 45 COMP 9901 Databases - Beginning ............................... 45 COMP 9889 Computer - Overview/Appl ............................ 90 WOPR 9990 Word Processing (MultiLevel) ........................ 90 Total Hours .............................................. 360
Advisory Entrance Requirements:
Typing: 25 net wpm
Courses Hours COMP 9905 Computer Applications, Introduction ................. 45 or COMP 9889 Computers - Overview/Applications ............... 90 SECY 9377 Keyboarding Lab ..................................... 90 or SECY 9374 Keyboarding - All Levels .................... 180 SECY 9346 Effective Business Communication .................... 90 SECY 9400 Job Preparation ..................................... 45 COMP 9901 Databases - Beginning ............................... 45 COMP 9900 Spreadsheets - Beginning ............................ 45 COMP 9904 Spreadsheets - Intermediate ......................... 45 WOPR 9486 Word Processing - Beginning ......................... 45 WOPR 9995 Word Processing - Intermediate ...................... 45 COMP 9896 Micros - Individual Projects ........................ 45
Plus THREE courses from the following: Hours COMP 9899 Desktop Publishing - Beginning ...................... 45 COMP 9907 Desktop Publishing - Intermediate ................... 45 COMP 9914 Desktop Publishing - Advanced ....................... 45 COMP 9910 Databases - Intermediate ............................ 45 COMP 9902 Graphics for Business ............................... 45 Plus ONE course from the following: Hours COMP 9909 Spreadsheets - Advanced ............................. 45 WOPR 9996 Word Processing, Advanced ........................... 45 COMP 9911 Databases - Advanced ................................ 45 Total Hours .............................................. 810
Exit Requirements. Successful completion of all courses with a grade of B or higher. (Students may not repeat a class more than one time.)
Completion of courses within three years.
Offered by:
John Adams Campus .............................. 561-1925
Mission Campus (not all courses avail.) ... 550-4384
Downtown Campus .................................267-6500
Note: Not all courses required for this certificate program are offered at every campus. It may be necessary to attend more than one campus in order to complete the program.
Advisory Entrance Requirements: Eligibility for noncredit ESL Level 5/6; typing: 25 wpm.
Courses Required for the Certificate of Competency in Microsoft Office Specialist
Courses Hours AAPS 1111 Orientation to Noncredit Certificates & Programs .... 15
BOSS 5500 Keyboarding for Computers ........................... 45
BOSS 5510 Document Formatting & Production .................... 90
WOPR 9486 Microsoft Word for Business I ....................... 45
WOPR 9995 Microsoft Word for Business II ...................... 45
WOPR 9996 Microsoft Word for Business III ..................... 45
COMP 9900 Microsoft Excel for Business I ...................... 45
COMP 9904 Microsoft Excel for Business II ..................... 45
COMP 9909 Microsoft Excel for Business III .................... 45
COMP 9901 Microsoft Access for Business I ..................... 45
COMP 9910 Microsoft Access for Business II .................... 45
COMP 9936 Using Outlook for Office Support, Level I ........... 45
COMP 9928 PowerPoint for Business ............................. 45
Plus one (1) elective from the following:
COMP 9940 Excel Special Topics-Beyond Advanced ................ 45
WOPR 9997 Word Processing-Special Projects .................... 45
COMP 9938 Publisher for Business Desktop Publishing ........... 45
Total Hours .............................................. 645
Exit Requirements: Successful completion of all courses with a passing grade. Typing: 35+ wpm in a timed test with 90% accuracy. Minimum attendance of 80% in all classes is required. Completion of certificate coursework within three consecutive semesters.
Final Assistance: The Microsoft Office Specialist Certificate Program is eligible for financial assistance. Please consult a counselor for further information.
Core Course Hours COMP 9905 Computer Applications - Introduction or COMP 9889 Computer Overview/Applications or COMP 9245 Intro to Computers/Oper Systems ....27, 45, or 90 COMP 9900 Spreadsheets - Beginning ............................ 45 COMP 9921 Intro to the Internet for Office Support ............ 45
BOSS 4503 Business English
or BOSS 4500 Business English I
and BOSS 4501 Business English II ......................... 90
BOSS 4511 Effective Business Communications
or BOSS 4510 Business Communications ................ 45 or 90
BOSS 5503 Keyboarding - All Levels*
or BOSS 5501 Keyboarding Laboratory
or BOSS 5500 Keyboarding for Computers ........ 45, 90, or 180
BOSS 5508 Advanced Office Procedures for the 21st Century
or BOSS 5502 Clerical Keyboarding ........................ 180
BOSS 3501 Customer Service Skills ............................. 15
BOSS 3500 Job Preparation ..................................... 45
WOPR 9486 Microsoft Word for Business I ....................... 45
WOPR 9995 Microsoft Word for Business II ...................... 45 Plus 200 elective hours from the following:
ACBO 9206 Basic Accounting Concepts I.......................... 45 ACBO 9207 Basic Accounting Concepts II ........................ 45 ACBO 9208 QuickBooks: Level I ................................. 45 COMP 9928 PowerPoint for Business ............................. 45 COMP 9936 Using Outlook for Office Support, Level I ........... 45 COMP 9937 Using Outlook for Office Support, Level II .......... 45
COMP 9899 Desktop Publishing - Beginning or COMP 9938 Publisher for Business Desktop Publishing .... 45 COMP 9941 Simulated Projects for MS Office - Self-Paced........ 45 COMP 9907 Desktop Publishing - Intermediate or COMP 9943 Special Projects Using Publisher ............. 45 COMP 9949 Dreamweaver I or COMP 9919 Using Dreamweaver for Basic Bus Web Pages or COMP 9920 Using FrontPage for Basic Bus Web Pages or COMP 9917 Building Individual Web Sites .......... 15 or 45 COMP 9895 Spreadsheets - Level 2 or COMP 9904 Spreadsheets - Intermediate ............ 15 or 45 COMP 9888 Spreadsheets - Level 3 or COMP 9909 Spreadsheets - Advanced ................ 15 or 45 COMP 9894 Databases - Level 1 or COMP 9901 Databases - Beginning .................. 15 or 45 COMP 9906 Databases - Level 2 or COMP 9910 Databases - Intermediate ............... 15 or 45 COMP 9950 E-mail Writing ....................................... 5 BOSS 3501 Customer Service Skills ............................. 15 BOSS 2500 Business Math w/ Spreadsheets I ..................... 45 WOPR 9996 Word Processing - Advanced or WOPR 9997 Word Processing - Special Topics or ALL of the following: WOPR 9487 Word: Tables WOPR 9488 Word: Templates & Forms WOPR 9998 Word: Mail Merge WOPR 9999 Word: Styles and Macros ............... 20 or 45 Total Hours ........................................ 827-1,070 * Ninety (90) hours elective courses may be substituted for the keyboarding course with successful completion of a 5-minute timed test with 50+ net words per minute and an accuracy rate of 90+%.
Exit Requirements. Successful completion of all courses with a grade of C or higher. Typing: 45+ net words per minute with no more than a 10% error rate. Completion of certificate coursework within three years.Offered by:
Financial Assistance. The Office Support Specialist Certificate Program is eligible for financial assistance. Please consult a counselor for further information.
Note: Not all courses required for this certificate program are offered at every campus. It may be necessary to attend more than one campus in order to complete the program.
*THIS PROGRAM IS PENDING STATE APPROVAL