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Administrative Support

Degree Curriculum

Administrative Support

This program is designed for students working or planning to work in administrative support positions in industry and government. Areas of emphasis include word processing, spreadsheets, and database management. Computer classes are taught "hands-on" in computer labs. Students have the opportunity to polish their written communication skills as well as learn the computer skills needed to succeed in a challenging office environment. Students who complete the curriculum and have an overall grade point average of C plus (2.50) or higher for all CCSF credit courses receive the Associate in Science degree in Administrative Support.

Courses Required for the Major in Administative Support

First Semester

Course                                                   Units

MABS 25 Keyboarding

    or MABS 30 Computer Keyboarding

    or MABS 35 Speedbuilding: Keyboarding*....... 1, 2, or 3

MABS 40 Internet Explorer and MS Outlook ................. 3

BSEN 70 Fundamentals of English Grammar and Composition .. 4

Additional graduation requirements**
Second Semester
MABS 38 Word Processing Business Documents ............... 3

MABS 35 Speedbuilding: Keyboarding* ................. 1 or 2

BSEN 74 Business Correspondence .......................... 3

BSMA 66 Business Mathematics

    or BSMA 68 Mathematics of Business .............. 4 or 3

Additional graduation requirements**
Third Semester
MABS 391 Word Processing/Microsoft Word .................. 3

MABS 101 Spreadsheets for Business/Excel ................. 3

SPCH 6 Workplace Communication 

    or PSYC 26 Applied Psychology......................... 3

Additional graduation requirements**
Fourth Semester
MABS 67 Database for Business/Access ..................... 3

BSEN 76 Report Writing ................................... 3

LERN 62 Successful Job Search Techniques ................. 1

MABS 405 Developing Web Sites/Frontpage

    or MABS 202 Powerpoint Presentations

    or MABS 406 Developing Web Sites/Dreamweaver

    or MABS 407 Developing Web Sites/Expression Web

    or CNIT 101 Operating Systems I/Windows

    or MRKT 145 Microcomputer Marketing Applications ..... 3 

Additional graduation requirements**
Total Units .......................................... 37-41
*Completion of program requires a keyboarding speed of 45 wam. Keyboarding classes may be waived 

for students who pass the equivalency test of 45 wam.

**See a counselor for more information on graduation requirements.








Credit Certificate Curriculum

Office Technology

The certificate curriculum is a 22-25 unit program designed for students who desire recognition for completing a rigorous course of study in business office skills but who may not be interested in pursuing a degree. Students who complete the following courses with an overall grade-point average of C+ (2.50) or higher will receive the Certificate of Achievement in Office Technology.

Courses Required for the Certificate of Achievement in Office Technology

First Semester

Course                                                   Units

MABS 25 Keyboarding

    or MABS 30 Computer Keyboarding

    or MABS 35 Speedbuilding: Keyboarding*....... 1, 2, or 3

MABS 40 Internet Explorer and MS Outlook ................. 3

BSEN 70 Fundamentals of English Grammar and Composition .. 4

LERN 62 Successful Job Search Techniques ................. 1
Second Semester
MABS 38 Word Processing Business Documents

    or MABS 391 Word Processing/Microsoft Word ........... 3

MABS 35 Speedbuilding: Keyboarding*.................. 1 or 2

BSEN 74 Business Correspondence .......................... 3

MABS 101 Spreadsheets for Business/Excel ................. 3

SPCH 6 Workplace Communication

    or PSYC 26 Applied Psychology ........................ 3

Total Units .......................................... 22-25
*Completion of program requires a keyboarding speed of 45 wam. Keyboarding classes may be waived

for students who pass the equivalency test of 45 wam.

Administrative Assistant

Program Goal. Prepare students for entry and mid-level administrative support and related positions requiring intermediate to advanced computer skills including word processing, spreadsheets, graphics, and database.

Advisory Entrance Requirements:
Typing: 25 net wpm

Course                                                        Hours

ACBO 9206 Basic Accounting Concepts I ......................... 45

ACBO 9208 QuickBooks: Level I (45)

    or ACBO 9213 QuickBooks: A/P & A/R .................. 15 or 45

COMP 9905 Computer Apps - Intro

    or COMP 9889 Intro to Computers/Windows In-Depth

    or COMP 9245 Intro to Comp/Operating Systems.... 27, 45, or 90

COMP 9900 Spreadsheets - Beginning ............................ 45

COMP 9928 PowerPoint for Business ............................. 45

COMP 9936 Using Outlook for Office Support, Level I ........... 45

SECY 9348 Bus English

    or SECY 9401 Business English I

        and SECY 9402 Business English II ..................... 90

SECY 9346 Effective Bus Comm

    or SECY 9403 Business Communications ................ 45 or 90

SECY 9374 Keyboarding - All Levels * 

    or SECY 9377 Keyboarding Lab

    or SECY 9388 Keyboarding for Computers ........ 45, 90, or 180

SECY 9399 Office Technology

    or SECY 9375 Clerical Keyboarding ........................ 180

SECY 9400 Job Preparation ..................................... 45

SECY 9405 Customer Service Skills ............................. 15

WOPR 9486 Word Processing - Beginning ......................... 45

WOPR 9995 Word Processing - Intermediate ...................... 45

WOPR 9996 Word Processing - Advanced

    or WOPR 9997 Word Processing - Special Topics

    or ALL of the following:

        WOPR 9487 Word: Tables

        WOPR 9488 Word: Templates & Forms

        WOPR 9998 Word: Mail Merge

        WOPR 9999 Word: Styles and Macros ............... 20 or 45



Plus 200 elective hours from the following:



ACBO 9207 Basic Accounting Concepts II ........................ 45

ACBO 9209 QuickBooks: Level II ................................ 45

COMP 9921 Intro to the Internet for Office Support ............ 45

COMP 9899 Desktop Publishing - Beginning

    or COMP 9938 Publisher for Business Desktop Publishing .... 45

COMP 9941 Simulated Projects for MS Office - Self-Paced ....... 45

COMP 9907 Desktop Publishing - Intermediate

    or COMP 9943 Special Projects Using Publisher ............. 45

COMP 9949 Dreamweaver I

    or COMP 9919 Using Dreamweaver for Basic Bus Web Pages

    or COMP 9920 Using FrontPage for Basic Bus Web Pages

    or COMP 9917 Building Individual Web Sites .......... 15 or 45

COMP 9895 Spreadsheets - Level 2

    or COMP 9904 Spreadsheets - Intermediate ............ 15 or 45

COMP 9888 Spreadsheets - Level 3

    or COMP 9909 Spreadsheets - Advanced ................ 15 or 45

COMP 9894 Databases, Level 1

    or COMP 9901 Databases - Beginning .................. 15 or 45

COMP 9906 Databases, Level 2

    or COMP 9910 Databases - Intermediate ............... 15 or 45

COMP 9937 Using Outlook for Office Support, Level II .......... 45

COMP 9950 E-mail Writing ....................................... 5

SECY 9341 Business Math with Spreadsheets I ................... 45

    Total Hours ........................................ 952-1,250
* Ninety (90) hours of elective courses may be substituted for the keyboarding course with successful

completion of a 5-minute timed test with 50+ net words per minute and an accuracy rate of 90+%.
Exit Requirements. Successful completion of all courses with a grade of C or higher. Typing: 50+ net words per minute with no more than a 10% error rate. Completion of certificate coursework within three years.

Offered by:
Downtown Campus ......................................... 267-6500
John Adams Campus ....................................... 561-1925
Mission Campus (not all courses avail.) ............ 550-4384
Southeast Campus (not all courses avail.) ......... 550-4300

Financial Assistance. The Administrative Assistant Certificate Program is eligible for financial assistance. Please consult a counselor for further information.

Note: Not all courses required for this certificate program are offered at every campus. It may be necessary to attend more than one campus in order to complete the program.


Construction Administrative Assistant

Program Goal. The Construction Administrative Assistant Program prepares students for a key position in the construction industry. Students study the basic procedures of this industry, terminology, filing systems, jobsite office operation, message handling, contractor commuications, work order prioritization, project control reporting and project database information entry, retrieval and maintenance. The program can be completed in two semesters.

Course                                                        Hours

SECY 9399 Office Technology Laboratory ........................ 90

COMP 9900 Spreadsheets - Beginning ............................ 45

COMP 9901 Databases - Beginning ............................... 45

COMP 9889 Computer - Overview/Appl ............................ 90

WOPR 9990 Word Processing (MultiLevel) ........................ 90

    Total Hours .............................................. 360


Microcomputer Business Applications

Program Goal. Prepare students for all levels of administrative positions including support. Students will learn various business software programs in addition to extensive word processing and general office support skills.

Advisory Entrance Requirements:
Typing: 25 net wpm

Courses                                                       Hours

COMP 9905 Computer Applications, Introduction ................. 45

 or COMP 9889 Computers - Overview/Applications ............... 90

SECY 9377 Keyboarding Lab ..................................... 90

    or SECY 9374 Keyboarding - All Levels .................... 180

SECY 9346 Effective Business Communication .................... 90

SECY 9400 Job Preparation ..................................... 45

COMP 9901 Databases - Beginning ............................... 45

COMP 9900 Spreadsheets - Beginning ............................ 45

COMP 9904 Spreadsheets - Intermediate ......................... 45

WOPR 9486 Word Processing - Beginning ......................... 45

WOPR 9995 Word Processing - Intermediate ...................... 45

COMP 9896 Micros - Individual Projects ........................ 45
Plus THREE courses from the following:                        Hours

COMP 9899 Desktop Publishing - Beginning ...................... 45

COMP 9907 Desktop Publishing - Intermediate ................... 45

COMP 9914 Desktop Publishing - Advanced ....................... 45



COMP 9910 Databases - Intermediate ............................ 45

COMP 9902 Graphics for Business ............................... 45



Plus ONE course from the following:                           Hours

COMP 9909 Spreadsheets - Advanced ............................. 45

WOPR 9996 Word Processing, Advanced ........................... 45

COMP 9911 Databases - Advanced ................................ 45

    Total Hours .............................................. 810
Exit Requirements. Successful completion of all courses with a grade of B or higher. (Students may not repeat a class more than one time.)
Completion of courses within three years.

Offered by:
John Adams Campus .............................. 561-1925
Mission Campus (not all courses avail.) ... 550-4384
Downtown Campus .................................267-6500

Note: Not all courses required for this certificate program are offered at every campus. It may be necessary to attend more than one campus in order to complete the program.


Office Support Specialist

Program Goal. Prepare students for entry and mid-level office support positions requiring basic computer applications and business skills necessary for successful performance in a business office.
 
Core Course                                                   Hours

COMP 9905 Computer Applications - Introduction 

    or COMP 9889 Computer Overview/Applications

    or COMP 9245 Intro to Computers/Oper Systems ....27, 45, or 90

COMP 9900 Spreadsheets - Beginning ............................ 45

COMP 9921 Intro to the Internet for Office Support ............ 45

SECY 9348 Business English

    or SECY 9401 Business English I

        and SECY 9402 Business English II ..................... 90

SECY 9346 Effective Business Communications

    or SECY 9403 Business Communications ................ 45 or 90

SECY 9374 Keyboarding - All Levels*

    or SECY 9377 Keyboarding Laboratory

    or SECY 9388 Keyboarding for Computers ........ 45, 90, or 180

SECY 9399 Office Technology

    or SECY 9375 Clerical Keyboarding ........................ 180

SECY 9405 Customer Service Skills ............................. 15

SECY 9400 Job Preparation ..................................... 45

WOPR 9486 Word Processing - Beginning ......................... 45

WOPR 9995 Word Processing - Intermediate ...................... 45

 

Plus 200 elective hours from the following:



ACBO 9206 Basic Accounting Concepts I.......................... 45

ACBO 9207 Basic Accounting Concepts II ........................ 45

ACBO 9208 QuickBooks: Level I ................................. 45

COMP 9928 PowerPoint for Business ............................. 45

COMP 9936 Using Outlook for Office Support, Level I ........... 45

COMP 9937 Using Outlook for Office Support, Level II .......... 45

COMP 9899 Desktop Publishing - Beginning

    or COMP 9938 Publisher for Business Desktop Publishing .... 45

COMP 9941 Simulated Projects for MS Office - Self-Paced........ 45

COMP 9907 Desktop Publishing - Intermediate

    or COMP 9943 Special Projects Using Publisher ............. 45

COMP 9949 Dreamweaver I

    or COMP 9919 Using Dreamweaver for Basic Bus Web Pages

    or COMP 9920 Using FrontPage for Basic Bus Web Pages

    or COMP 9917 Building Individual Web Sites .......... 15 or 45

COMP 9895 Spreadsheets - Level 2

    or COMP 9904 Spreadsheets - Intermediate ............ 15 or 45

COMP 9888 Spreadsheets - Level 3

    or COMP 9909 Spreadsheets - Advanced ................ 15 or 45

COMP 9894 Databases - Level 1

    or COMP 9901 Databases - Beginning .................. 15 or 45

COMP 9906 Databases - Level 2

    or COMP 9910 Databases - Intermediate ............... 15 or 45

COMP 9950 E-mail Writing ....................................... 5

SECY 9405 Customer Service Skills ............................. 15

SECY 9341 Business Math w/ Spreadsheets I ..................... 45

WOPR 9996 Word Processing - Advanced

    or WOPR 9997 Word Processing - Special Topics

    or ALL of the following:

        WOPR 9487 Word: Tables

        WOPR 9488 Word: Templates & Forms

        WOPR 9998 Word: Mail Merge

        WOPR 9999 Word: Styles and Macros ............... 20 or 45

    Total Hours ........................................ 827-1,070
* Ninety (90) hours elective courses may be substituted for the keyboarding course with successful 

completion of a 5-minute timed test with 50+ net words per minute and an accuracy rate of 90+%.
Exit Requirements. Successful completion of all courses with a grade of C or higher. Typing: 45+ net words

per minute with no more than a 10% error rate. Completion of certificate coursework within three years.
Offered by:
Downtown Campus ................................ 267-6500
John Adams Campus .............................. 561-1925
Mission Campus (not all courses avail.).... 550-4384
Southeast Campus (not all courses avail.). 550-4300

Financial Assistance. The Office Support Specialist Certificate Program is eligible for financial assistance. Please consult a counselor for further information.

Note: Not all courses required for this certificate program are offered at every campus. It may be necessary to attend more than one campus in order to complete the program.


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