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LEARNING RESOURCES AND STUDENT SERVICES
 
 

LEARNING RESOURCES STUDENT SERVICES ADDITIONAL STUDENT PROGRAMS AND SERVICES
Library



LEARNING RESOURCES

City College of San Francisco Learning Resources facilities provide for collections and delivery of information and instructional materials in a wide variety of formats. The staff is available to answer inquiries concerning all aspects of library resources, as well as to give assistance and instruction in their use.

The College Library

The College Library encompasses five campus collections. The print holdings of the entire library system consist of a total of 175, 653 volumes. The current number of current periodicals and microfilm is 690 titles. Online periodical and reference databases, with access to over 3,000 full text publications, can be accessed from off campus as well as from on-campus. Reference librarians provide workshops on the use of library resources at every campus library. All students must have a current CCSF student identification card to check out books and access online resources. San Francisco residents may obtain a community card to gain library privileges.

Library Locations:

The Claude and Louise Rosenberg Library/Learning Resource Center is located on the southeastern part of the Ocean Avenue Campus. All library users have access to the collections via the Library's website, http://www.ccsf.edu/Library and will find:

Over 70 public computers provide access to all of the electronic resources. Wireless access is also provided. The open stacks give immediate access to almost the entire collection, affording valuable opportunities for independent browsing and research. A student computer lab is located on the fifth floor, R521.

The Alice Statler Library is located in the lower level of Statler Wing, next to Smith Hall on the Ocean Avenue Campus. The resources are tailored to support the instructional program of the Culinary Arts and Hospitality Studies Department. For more information, visit the Statler website: http://www.ccsf.edu/Library/alice/statler.html.

The Downtown Campus Library is on the 2nd floor at 88 Fourth Street (corner of Mission Street) in downtown San Francisco. The contemporary design reflects the expanding role of technology in the learning environment. It houses a book collection with a focus on business and careers, ESL and computer technology. Students have access to state-of-the-art computers, Internet, audio-visual equipment and wireless technology. The student media lab features CD, DVD, VHS players as well as cassette tape machines. The student computer lab is equipped with 20 workstations connected to the Internet, and configured with word processing and educational software.

The John Adams Campus Library is located at the 1860 Hayes Street, Room 204. Supporting the curricula at this campus, the collection has a strong emphasis in the allied health sciences, ESL, business and careers, computing, child development and basic education.

The Josephine Cole Library (Southeast Campus) is located on the fifth floor level at 1800 Oakdale Avenue. This collection has an up-to-date core reference section, as well as a strong emphasis in African American studies, Transitional Studies, ESL, basic education, computer applications and technology, trade skills and allied health sciences. It also offers access to computers, copy machines and media viewing and listening equipment available for student use.

The Language Center is located in the Library/Learning Resource Center (LLRC) on the second floor. Audio-active stations, video, language learning software, and computers with connection to the Internet offer students of American Sign Language, Chinese (both Cantonese and Mandarin), French, German, Italian, Japanese, Pilipino, Russian, and Spanish a variety of activities to supplement their language study. The adjacent Language Center Electronic Classroom offers language instructors and their classes a traditional audio language lab console with 33 stations, multi-standard video player, laser disc player, Code Free DVD player, a video presentation stand, and Macintosh and Windows computers connected to the Internet. Language instructors should contact the Language Center to reserve the classroom. In addition, the Language Center provides assistance and training to both students and instructors in the use of materials and equipment. A City College of San Francisco ID card is required to use the Language Center. An additional ID is required for use of the computer section.

The Media Center, located in the LLRC on the 4th floor, has a large collection of videos and other non-print materials covering a wide range of subjects. Students use the Media Center to listen to or view materials developed or suggested by their instructors. Some courses require laboratory hours in the Center. Individually equipped carrels are provided so that students may progress at their own pace. Students are invited to use the Center for their personal enrichment.

Tutorial and Academic Support Programs

City College offers a variety of tutorial and academic support programs. Students should visit the program for further information.
 
Subject Description Program Room
ESL Computer tutorials for ESL Media Center:
ESL Computer Lab
R403
English Computer tutorials for English Cyberia:
ENGL Computer Center
A265
ESL and English Tutoring, small groups, and workshops for ESL and English students Writing Lab
Learning Assistance Center
LAC @ Mission Campus
R207
Mission Campus 401
ESL and English Computer tutorials for English Computer Lab/ Learning Assistance Center
LAC @ Mission Campus
R207
Mission Campus 401
Reading Assistance with reading skills, speed, and comprehension Reading Lab R207
Math Tutoring and small groups for algebra and calculus Math Area:
Learning Assistance Center
LAC @ Mission Campus
R207
Mission Campus 401
Math Tutoring and Computers for arithmetic, geometry, and algebra Math Tutoring Lab
LAC @ Mission Campus
B602
Mission Campus 401
Foreign Languages Tutoring for each language Learning Assistance Center R207
Foreign languages Audio, video and computers for foreign languages Language Center R205
Sciences Tutoring for anatomy,biology, chemistry,physics, and physiology Learning Assistance Center R207
Biology Materials and tutoring for biology students Biology Resource Center S350
Nursing Materials and tutoring for nursing students Nursing Skills Lab
Media Center
C343
R403
Business  Tutoring for acct, econ, and statistics Learning Assistance Center R207
Speech Assistance for students in speech courses Communication Lab C208B
Misc. Subjects Scheduled tutoring for qualified students EOPS EOPS116
Misc. Subjects Audio and visual materials Media Center R403
College Success 1-3 Unit "College Success Courses" and workshops Learning Assistance Center R207
Basic Skills and GED Tutoring and diagnostics for adult basic ed. students Adult Learning and Tutorial Center 31 Gough

The Learning Assistance Center

The Learning Assistance Center and its associated programs assist students in learning their course material, enabling them to become efficient, independent learners. These programs are located in the Rosenberg Library, Room 207.

The Tutorial Center provides one-to-one and small group tutoring in mathematics, English, ESL, chemistry, physics, accounting, economics, psychology, anatomy, physiology, statistics, music, nursing, and foreign language courses. Academic peer tutors are students who received high grades in their courses and recommendations from their instructors. These trained tutors assist students in their weekly assignments as well as with their study techniques. Students drop in daily to meet with tutors after a short registration process.

The Reading Lab assists students who want to improve their reading skills using computer software, self-paced materials, and cassette tape recordings.

College Success Classes are offered through the Learning Assistance Department (LERN 50 and LERN 51) and through the Interdisciplinary Studies Department (IDST 50). These classes are especially valuable to students attempting to raise their grade-point averages, re-enter college, or succeed in college. The focus is on life management, learning styles, personal and educational values, instructor-student relations, maintaining health, memory and concentration, lecture notetaking, textbook studying, subject-specific studying, test taking, using the library, critical analysis, problem solving, and creative thinking. Drop-in college success workshops are also available.

The LAC Computer Lab offers access to the Internet, word processing and printing to all City College students. It also offers educational CD-ROM and software programs for students taking identified academic classes such as anatomy, business, CS, CNIT, English, ESL, mathematics, and science. Laboratory assistants help students in selecting and using the laboratory's hardware and software.

The Writing Lab provides tutoring for students working on writing assignments. English and ESL instructors and trained student tutors provide one-on-one help at any stage of the writing process. Tutors do not correct essays; instead, tutors help students develop strategies to improve their writing. In addition to this drop-in tutoring, the Writing Lab also offers workshops on grammar and other writing-related topics.

The Writing Success Project links with English and ESL composition sections to provide weekly group study sessions. Additional services, including LERN classes, workshops, student grants, help with scholarship and transfer applications, and counseling, are available to TRIO-eligible students. Services are intended for US citizens and residents who meet federal criteria based on family income, parent education, and/or disability. LAC @ Mission Campus offers tutoring and computer lab support for students taking credit courses at that campus.

Additional Learning Resources

The Academic Computing and Resource Center in Batmale Hall room 301 continues to support students in Computer Science, Computer Networking Information Technology, and Interdisciplinary Studies/Multimedia, and there are specialized software to support students from Broadcasting, Graphic Communications, Photography and Film Production. In addition, the lab is open to all CCSF students who need Internet access, Microsoft applications or wireless Internet connectivity.

The lab houses 166 workstations including 116 Windows PCs, 40 Macs and 10 Linux stations. Software includes programs for Introduction to MacIntoshes, cross platform Multimedia (Graphic Design, Audio/Video Editing, DVD Authoring, 3-D modeling and Post-Production), Linux with its dedicated subnet, Microsoft Office, web development and programming (C, C++, C#, Java, PHP, Perl, Oracle, SQL, etc.).

30 Windows PCs and 8 MacIntoshes are available to CCSF students who require Internet connectivity and Microsoft Office applications. Wireless Internet connectivity is also available in the lab.

The ACRC is open M - Th 9:00 a.m. to 9:00 p.m., F 9:00 a.m. - 7:00 p.m., and Sat 10:00 a.m. - 3:00 p.m. Call (415) 239-3492.

The Biology Resource Center is a study hall specifically designed to meet the learning needs of biology students. The Biology Resource Center is located in Science Hall, Room 350 and contains a variety of instructional materials for the biological sciences, which can be used in coordination with specific courses or as supplementary materials. The collection includes reference books, videotapes and self-instructional CD ROMS. The Biology Resource Center also contains anatomical and organismal models, charts, specimens, microscopes and slides. Instructors and qualified student tutors staff the laboratory. Hours of operation are posted at the laboratory and on the biology department website.

The Math Lab (operated by the Mathematics Department,) housed in Bungalows 602 and 603 on the Ocean Avenue Campus, offers an array of services for students. Drop-in tutoring for basic mathematics (Math E1 and Math E3), prealgebra (Math 835), elementary algebra (Math 840), and applied geometry (Math 850) is provided in Bungalow 602. Students can also use the computers in Bungalow 602 to view videos and use software in these subject areas. The basic mathematics classes (Math E1 and Math E3) that use the individualized and small group lecture formats meet in Bungalow 603.

The Nursing Skills Laboratory, located in Cloud 343, is a supervised open laboratory where nursing students may complete and/or reinforce their course work. The Laboratory provides a large collection of Audio-Visual References. A registered nurse serves as a resource person for nursing students to answer questions, direct independent studies, and give workshops on skill procedures.

The Communication Lab is in Cloud Hall, Room 208B, on the Ocean Avenue Campus. It offers drop-in tutoring for students enrolled in speech communication courses. Students can receive assistance with speech outlines, organizational strategies, visual aids, delivery and research methods. Call 239-3390 for more hours.

The Transitional Studies Department Adult Learning and Tutorial Center at 31 Gough Street, Room 29, offers free, one-to-one tutorial services, as well as classes, both days and evenings. The Center focuses on adult literacy education and preparation for the GED test. The Center’s tutoring services can begin at any time. The GED pre-test, reading and mathematics diagnostic tests are available Monday through Thursday on a drop-in basis. Subjects in which students may be tutored include: GED Preparation; beginning reading and arithmetic; preparation for vocational training entrance tests; preparation for employment and civil service tests; and brush-up reading comprehension, grammar, and mathematics. The Center is open Monday through Thursday. Telephone: 241-2300.


STUDENT SERVICES

Counseling Services

See the surrounding text for more detailed information on Counseling Services or contact the individual department for information on workshops available to help you succeed.
 
New Student Counseling Department (NSCD)
Conlan 205                                     239-3296
Are you a new student to City College with less than 24 units? Do you need help with academic and career planning?
Continuing Student Counseling Department (CSCD)
Arts 201/Cloud 207                        452-5235
Have you completed a year of college or 24 or more units? Do you need an Educational Plan, degree or transfer information?
Extended Opportunity Programs and Services (EOPS)
EOPS Bldg.                                    239-3561
Do you need academic counseling, books, tutoring, and childcare? Come to EOPS to find out how to qualify for services.
International Student Counseling Department (ISCD)
Cloud 212                                       239-3942
Are you a new or continuing International student here on an F-1 Visa? Do you need specialized assistance and orientation?
Latino Services Network (LSN)
Cloud 364                                       452-5335
Are you interested in bilingual and bicultural (Spanish-English) programs and support services?
African American Scholastic Programs (AASP)
Bungalow 500                                 452-5315
Are you interested in programs for African Americans and the Diaspora, Black College tours and transfer assistance?
Asian Pacific American Students Success Program (APASS)
Batmale 208                                    452-5620
Are you interested in programs, services, and enrichment activities to support Asian/Pacific Island American student success?
Career Development and Placement Center (CDPC)
Science 121 and 127                       239-3117
Are you undecided about your educational or career interests and goals or looking for job placement information?
Transfer Center
Science 132                                     239-3748
Need information to apply or transfer to a university? Interested in college tours or guaranteed admission agreements?
Psychological Services/Student Health Center
Bungalow 201                                 239-3148
Been feeling kind of down lately? Having concerns of a personal nature? Stop by the Health Center for assistance.
Veteran's Educational Benefits Program
Conlan 2                                         239-3486
Do you qualify for Veteran's benefits? come to the Veteran's Office for assistance.
Disabled Student Programs and Services (DSPS)
Rosenberg 323                               452-5481
Do you need an accommodation due to a medical, physical, or psychological condition or learning disability?
Gay/Lesbian/Bisexual/Transgender Counseling (GLBT)
Cloud 207                                      239-3320
Want information about student activities, scholarships, support services, counseling, courses and programs for GLBT students?
Athletic Counseling Services
South Gym                                     239-3260
Are you a member of a City College intercollegiate athletic team? do you need academic, career, or personal counseling?
Homeless At-Risk Transitional Students (HARTS)
Cloud 205                                     452-5233
Are you homeless and in need of special services such as transportation, food, books, and housing?
Financial Aid Counseling
Cloud 324                                     239-3576
Campuses                                     239-3576
Are you concerned about financing your education? Are you interested in financial aid? Are you eligible for CalWorks? Do you want to apply for a scholarship?
Alemany Campus Counseling
750 Eddy Street, Room 105          561-1878
Do you hope to study English as a Second Language? Are you interested in citizenship, how to use computers, or communications?
Castro/Valencia Counseling
1220 Noe Street, Room 107   Info 550-4500
                                               Appts. 452-5235 (evening only)
Are you confused about your educational goals and what courses to take? Do you need an unofficial evaluation of course work from colleges other than CCSF?
Chinatown/North Beach Counseling
940 Dilbert Street, Room 105        561-1853
Are you interested in Asian American Studies, business, child development, health science, sign language or ESL?
Downtown Campus Counseling
800 Mission Street, 1st Floor         267-6503
Are you interested in Computer Studies, ESL, Food Technology or Business? Are you an entrepreneur seeking the support of our Small Business Development Center?
Evans Campus Counseling
1400 Evans Avenue, Room 104     550-4409 or 550-4506
Looking for assistance in entering vocational programs? Interested in apprenticeship programs and cooperative work experience?
Gough Street Campus
31 Gough Street, Room 29            241-2300
Looking for the Adult Learning and Tutorial Center? Literacy Education? Transitional Studies or GED Preparation?
John Adams Counseling
1860 Hayes Street, Room 143      561-1925
Are you interested in the health professions, child development, computer training, Consumer Education, ESL or GED preparation?
Mission Campus Counseling
1125 Valencia St.                          920-6055
Are you interested in Digital Printing, Office Technology, GED (in Spanish), or a Working Adults Degree Program? Are you interested in ESL studies?
Southeast Campus Counseling
1800 Oakdale Street, Room 201  550-4320
Are you interested in GED preparation or ESL courses, certificate programs or our Working Adults Degree Program?

Not sure who to contact? Need general college information? Want information on the many student workshops offered each semester?
E-mail your quick questions to the Online Advisor at askme@ccsf.edu.
 

Student Counseling Services

City College is fortunate to have several different types of professional counseling services. They include the following:

African American Scholastic Programs

The African American Achievement Program (AAAP)
The goals of AAAP are to increase students' ability to understand developments in the world; to think critically, to express thoughts clearly orally and in writing; and to make informed decisions.

The four components that drive the program are:
                                      1.  A series of English courses that include:
                                                  English 90/91-Basic Composition & Reading I
                                                  English 92-Basic Composition & Reading II
                                                  English 93-Intro to Academic Writing & Reading
                                                  English 96-Academic Writing & Reading
                                                  English 1A-University Reading & Composition
                                      2.   College Success courses
                                      3.   Library 10-Information Resources
                                      4.   Counseling Services
The counseling services component is an integral part of the instruction, which helps students acquire personal development skills. Both the instruction and counseling components are integrated. Intensive individual and group sessions provide students with educational, career, and personal counseling to assist them in making appropriate choices in meeting their respective goals.

The AAAP program helps students to identify learning styles, effectively use informational resources and develop sound study habits.

       
      The African American High School/College Program
The African American High School/College Program is an innovative cooperative project of CCSF and the San Francisco Unified School District. The program is designed to increase the number of high school graduates among African American youth and to provide them with opportunities and incentives to go to college. The program provides college classes that are relevant to program participants. Instruction is designed to prepare youth with the skills and knowledge to help them stay in high school and go on to college. For further information, contact the CCSF Program Assistant at 452-5315.

The Summer Bridge Program
The Summer Bridge Program offers classes in English, math, study skills, and orientation for students who have just completed high school. This program provides “bridges” to college to make their transition successful. Additional activities include field trips, guest speakers and peer mentoring. One-on-one counseling and other services are provided during the students' stay at CCSF. For additional information contact the Program Coordinator at 452-5315.

The Historically Black College/Universities (HBCU) Transfer Program
The  Historically Black College/Universities Transfer Program is designed to reach out to African American high school and community college students to provide an opportunity to attend an HBCU of their choice. This unique articulation program is designed to expand transfer agreements between CCSF and HBCUs. CCSF/HBCU transfer students will participate in a collaborative learning enviornment, which includes general education Associate Degree, transfer requirements and Spring College Tour. For additional information contact the Program Assistant.

The Mentoring Program
The Mentoring Program is a joint program offered through City College of San Francisco and the San Francisco Unified School District. CCSF students provide mentoring for SFUSD African American students attending selected elementary schools. Mentoring is necessary to increase retention rates, reading and math scores for SFUSD elementary students participating in this program. City College Peer Mentoring program provides mentoring for African American students enrolled in the Scholastic programs making a successful transition from high school to college. For additional information, contact the Program Director at 239-3057.

APASS: Asian Pacific American Student Success Program

APASS offers support services to Asian and Pacific Islander students pursuing academic success through early intervention and effective support services. Our counseling services include:

Center offers: The APASS Program is located in Batmale Hall, Room 208. For additional information call (415) 452-5620 or visit our website at www.ccsf.edu/APASS.

Continuing Student Counseling Department

The Continuing Student Counseling Department (CSCD) addresses the needs of continuing students who have completed one year of college or more than 24 units at City College of San Francisco or another college or university.  Students can work with CSCD counselors to discuss their academic goals, and develop or revise educational plans.  They can also discuss the requirements needed for a certificate, a degree, or transfer to a 4-year institution.  CSCD counselors make referrals to helpful support services on and off campus, provide specialized workshops including probation, transfer planning, and Internet resources, and offer brief personal counseling.  The CSCD offers both drop-in counseling for short questions, and counseling by appointment for educational plans, and more complicated academic planning issues.  Continuing students who fit the definition  above may call 452-5235 to make a counseling appointment.  Counselors are available Monday-Thursday from 8 a.m. until 6:30 p.m. and Fridays from 8 a.m. until 3 p.m.  Counselors are available on the Ocean Campus in SH106, A201, C207, B606 (main office), and on the Mission campus. CSCD includes the Veterans Educational Benefits Office is located in Conlan Hall, Room E2. Please phone 239-3486 for more information or to schedule an appointment with the veteran's counselor. Computers are available for student use in Cloud 207 and Art 201.

International Students Counseling Department

Specialized counseling services are available for International Students (F-1 Visa Students). Counselors will assist new and continuing International Students with their academic, career, personal issues, and assist with understanding immigration regulations which govern them. Additionally, counselors can assist students in resolving other problems of adjustment to college life and life in the United States. The International Student Counseling Department is located in Cloud Hall, Room 212. For more information call 239-3942.
 
Latino Services Network (LSN)

The Latino Services Network (LSN) is dedicated to the development and implementation of effective support services and programs to meet the academic, vocational, and career needs of the Latino student community. Our services include:

Bilingual (Spanish and English) Counseling

  • Academic, personal, and career
  • Goal setting, educational plan development
  • Graduation, certificate, and transfer information
  • Bilingual (Spanish and English) college orientations
The Latina/o CLASS Project
  • Targeted sections for LSN students in English classes (Course offerings vary by semester). English courses address multicultural issues.
  • Collaboration between students, counselors, and instructors.

The Latina/Latino Service Center

For more information, please call LSN at (415) 452-5335 or come visit us in Cloud Hall, Room 364.

New Student Counseling Department

The New Student Counseling Department (NSCD) assists students entering college for the first time, and returning students with less than 24 units completed. The focus of the counseling services is to help students with their decision-making process to support beginning their academic life on campus. Counselors discuss requirements for CCSF certificates, graduation and transfer to both public and private institutions, academic, life, and career achievement goals. Our services include orientation to college workshops and retention intervention classes for general and Basic Skills students, educational planning, student growth/development classes and short personal counseling sessions leading to referrals to other support services as appropriate for student success. Our goal is to support student success.

The New Student Counseling Department offers counseling services at the following campuses: Ocean Campus (main campus), Alemany Campus, Chinatown North Beach Campus, Downtown Campus, Evans Campus, John Adams Campus, and Southeast Campus.

For the Ocean Campus please call (415) 239-3296. For all other campuses call the main switchboard at (415) 239-3000 and ask for the appropriate campus counseling department number. Please see the City College of San Francisco map for campus locations.
 

Additional Counseling Services

Athletic Counseling Services
The Athletic Counseling Services (239-3260) provides academic, career, educational planning, and personal counseling to male and female students who are members of City College's intercollegiate athletic teams.

Counseling for Gay, Lesbian, Bisexual and Transgender Students
Counseling for Gay, Lesbian, Bisexual and Transgender Students is provided on the Ocean Avenue and John Adams Campuses and by appointment on selected evenings at the Castro/Valencia Campus (1220 Noe St.) and the GLBT Center (1800 Market St.). Academic, career, and personal counseling is available with gay and lesbian identified counselors in the Continuing Student Counseling Department (C207 B606), as well as in the Disabled Student Programs and Services Department (DSPS), the Career Development and Placement Center (CDPC),  and Extended Opportunity Programs and Services (EOPS). For more information, please call Sarah Thompson in C207 at 239-3320.

Career Development and Placement Center

CDPC provides career planning and job information services to students and alumni who want to best utilize their college/educational experience and prepare for their future careers/jobs.  CDPC offers students and alumni both individual and group counseling, workshops, career success courses, career and job coaching, job readiness, job resource information, and job placement referrals.  For a full description of the Career Center and its services online, visit the CDPC website: www.ccsf.edu/Services/CDPC.  Career advising online is also available by e-mailing questions to careerchat@ccsf.edu.

Help for Non-Majors (Undecided) or Career Changers:  Students or alumni who have not yet chosen careers or majors, or who wish to change their careers or majors may obtain assistance with these decisions from the career counselors at CDPC.  Through individual or group counseling, career assessment and exploration, labor market information, career workshops and career success courses (LERN 60, Career Success and Life Planning; 61, Orientation to Career Success; 62, Successful Job Search Techniques; 63, Career Counseling for Work Experience; and 64, Financial Planning for Academic/Career Success), students will develop personal awareness and information essentials in making sound careers and major choices.

Career/Job Resources Library/Lab:  CDPC maintains a variety of resources in S127 Ocean Campus and Room 44A at the John Adams Campus available to both students and alumni.  The lab features EUREKA and CHOICES, computerized software to assist students and alumni in localizing current, career and educational information.  In addition, students and alumni have access to career resources on the Internet.  Students and alumni may also avail themselves to a resume writer and all other career and job materials available to them.

College Work Study/Lab Aide Referrals.  For college aide positions on campus (college work study and lab aide) students can check the job binders located at S127 Ocean Campus.  This information is also available through the CDPC students and alumni webpage at www.MonsterTrak.com.  Students and alumni can access the CCSF password needed by visiting the Career Center or by e-mail at careerchat@ccsf.edu.

Job Placement Information.  Job information is now available through www.MonsterTrak.com or other Internet servers.  To access the password for Monstertrak, visit the Career Center, located in Science 127 or e-mail the CDPC online advising: careerchat@ccsf.edu. Other job referrals and resources can also be found at the Career Center or on the CDPC webpage: www.ccsf.edu/Services/CDPC. The CDPC event calendar, employer recruitments and other links can also be found on the CDPC webpage.

Disabled Students Programs and Services

In compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA), City College of San Francisco is committed to making programs, services and activities accessible for students with disabilities. DSPS provides reasonable accommodations and support services for students with verified disabilities. Services may include, but are not limited to, counseling, advocacy, priority registration, testing accommodations, classroom relocation, learning disability assessments, hearing screenings, sign language interpreters, real-time captioning, assistive listening devices, note takers, alternate formats (Braille, electronic text, Books on Tape) for reading material, lockers, scooters, adaptive technology, adaptive furniture and special classes. Emphasis is given to those services which allow the student with a disability to fully participate in academic and vocational programs for which they are otherwise qualified. Students wishing to receive services through DSPS should schedule an appointment to meet with a counselor. Services are confidential. Students with disabilities who need to bring an animal on campus, other than a service animal as defined in law, such as a guide dog, need to check with the DSPS office.

The DSPS High Tech Centers (HTCs) are computer labs designed for students with disabilities. The HTCs offer instruction in adaptive computer software and/or hardware and tutorial software for the development of academic, vocational and daily living skills. City College has two High Tech Centers: one located on the Ocean Campus in Batmale Hall, Room 231, and the other located at the John Adams Campus.

The DSPS Strategies Lab located on the Ocean Campus in Batmale Hall, Room 231, provides special classes with small group instruction on learning intervention strategies. The classes (DSPS M and DSPS O, Diagnostic Learning) are designed for students with disabilities. The instructor and trained instructional aides assist students in applying learning techniques as they work on classroom assignments.

DSPS has offices on the Ocean and John Adams Campuses. Services are also available at other campuses by appointment. For further information, for office hours or to request an appointment, call or visit the Ocean Campus DSPS office located in the Rosenberg Library, Room 323, (415) 452-5481 (voice) or (415) 452-5451 (TDD). the DSPS office on the John Adams Campus will be relocating during the John Adams Campus renovation. Please contact that office by phone at (415) 561-1001 (voice) or (415) 561-1007 (TDD) for further information, for office hours, to arrange an appointment, and/or to verify the office’s current location. Deaf students may contact either office by email at deafserv@ccsf.edu.

To view the Campus Access Guide and updated accessibility information, the DSPS Student Handbook, policies and procedures or offices hours, please visit the DSPS website at www.ccsf.edu/dsps. Should you have questions or encounter difficulty regarding access, please contact the DSPS Accommodations Specialist at (415) 452-5485.

Extended Opportunity Programs and Services (EOPS)

The Extended Opportunity Programs and Services (EOPS) assists low-income educationally-under prepared students by providing support services over, above and in addition to those provided by the College as a whole. A state-funded program, EOPS provides counseling, one-on-one tutorial, priority registration, orientation to college, financial aid advising, book services, transfter workshops, and CSU and UC transfer application fee waivers. EOPS coordinates its resources with other CCCSF departments and programs to enhance student success. In addition, eligible EOPS/TANF students may participate in the Cooperative Agencies Resources for Education (CARE), a program which provides counseling, advising, and transportaion assistance to EOPS students who are single head of household with dependent(s) less than 14-years-old. Noncredit and international students are ineligible for EOPS services. The Extended Opportunity Programs and Services offices are located in the EOPS Center adjacent to Smith Hall. Go to our webpage at www.ccsf.edu/Services/EOPS for more information, or call (415) 239-3561.

Student Health Services

The Student Health Service assists students in achieving their educational goals by providing services that address their physical and emotional health needs. Additionally, students are informed of community resources with the goal of becoming more effective health care consumers.

Medical/Nursing Health Services
The following services are only for currently enrolled students taking credit classes.
Services include campus emergency care, first aid, nursing assessment and treatment of common acute illnesses and infections, TB tests, vision tests, blood pressure screening, selected lower cost immunizations (MMR,Td, Tdap, TwinRix, HepA + HepB), reproductive health care, health promotion programs and referrals to specialists. Nurse practitioners are also available for consultation with faculty regarding their students. A part-time physician is available on limited bases through appointments and serves as a consultant for the nurse practitioners. Family Planning Clinic and STI services for both men and women are available to those who qualify for the State Family P.A.C.T. Program. This service includes PAP testing, STI screening, breast exam, and birth control methods.

Nurse practitioners are available in the Student Health Office in the new Student Health Services, Monday through Friday, only when classes are in session. Call 239-3110 for hours of operation. Most of the services are without additional charge. However, some services such as lab tests are charged a discounted fee or on a sliding scale basis.

If further off-campus medical evaluation or treatment is needed for injuries or ailments, students will be referred to their private doctor or community health agency. Students are financially responsible for all of their off-campus health care charges. For additional information, see our website at http://www.ccsf.edu/Services/Student_Health/

Psychological Services
The following services are only for currently enrolled students taking credit classes.
The goal of Psychological Services is to aid in student retention and to contribute to the psychological well-being of the campus community. As such, our services include short-terms psychotherapy for individuals and couples, crisis intervention, assessment, information, referrals, and consultation with faculty regarding student concerns. Each semester staff conducts groups on topics such as procrastination, relationship problems, managing anxiety and panic attacks, stress reduction, and meditation. There are also workshops on re-entry and test anxiety. Appointments can be scheduled in the new Student Health Services at the personal counseling window.

HIV/STI Education Office

The HIV/STI Education office is a program of the Health Education and Community Health Studies Department. A wide variety of HIV/STI (Sexually Transmitted Infection) services are available to CCSF students, faculty, employees and their significant others through the HIV/STI Education Office’s programs. The office is part of the Health Education and Community Health Studies Department and is located in Cloud Hall, Room 404. Office hours are Monday through Friday 8 p.m. – 4 p.m. For more information, call (415) 452-5202 or fax (415) 452-5203.

Other helpful services include:

Project SAFE Peer Activities Room/Club, located in Cloud Hall, Room 405, provides free condoms and other safe sex supplies, information and referrals related to HIV and STI prevention and treatment. Office hours are Monday through Friday 10 a.m. - 3 p.m. Hours may change once the semester has started. Telephone (415) 452-5070 or (415) 452-5202.

Teacher Prep Center

The Teacher Prep Center at City College of San Francisco is located in Bungalow 213 (behind the library) on the Main Campus. A program of the Child Development and Family Studies Department, the Center provides resources, workshops, counseling, advising, career planning and job information, coursework, outreach and support to future teachers. Co-located with the Early Childhood Professional Development Project, which assists all future and current ECE staff in San Francisco, the Center provides assistance to students and community members interested in entering the field of ECE, elementary, secondary, or CTE teaching. Call 452-5605 or 239-3890 for additional information or visit the web at: www.ccsf.edu/Departments/Child_Development.

Transfer Center

Students seeking to transfer to baccalaureate degree-granting institutions upon completion of lower division course requirements may obtain specialized resources at the Transfer Center located in the Science Hall, Room 132, telephone 239-3748.  Information concerning academic majors, general education requirements, and transfer admissions policies can be researched through the Center's reference library, computer lab, and pre-admissions advising with college representatives.  Special programs of the Transfer Center include the annual Transfer Day college fair and university campus tours. Please refer to the Transfer Center's monthly calendar of workshops and events at www.ccsf.edu/Services/Transfer_Center/.

Transfer Admission Guarantee (TAG) Programs. TAG programs are designed to ease the admissions process for CCSF students prior to submitting an official application to the university. Students can take advantage of guaranteed admission opportunities with a variety of public and private institutions: CSU-East Bay, San Jose State, UC Davis, UC Irvine, UC Merced, UC Riverside, UC San Diego, UC Santa Barbara, UC Santa Cruz, and Santa Clara University. In most cases, eligible students must be permanent residents of the U.S. who are seeking their first bachelor's degree. Obtain additional TAG eligibility requirements and applications from the Transfer Center.

Concurrent Enrollment Program
This program with CCSF and the University of California, Berkeley, provides qualified students the opportunity to enroll in a maximum of two free UCB courses. Eligible students must have a 2.4 grade point average; be eligible for, enrolled in, or have completed ENGL 1A and maintain 12 semester units including the UCB course. Students who have attended four-year colleges or universities are not eligible. Telephone 239-3334 for more information and/or visit the Transfer Center at S-132.

ADDITIONAL STUDENT PROGRAMS AND SERVICES

Alumni Relations Program

You are an alumnus of CCSF if you graduated, transferred, received a degree or certificate, or just attended a few classes. The Alumni Relations Program engages in a variety of activities to meet your needs.

Specifically, the Alumni Relations Program maintains an ongoing relationship with alumni by: informing alumni of important services the College offers to them, such as free access to the Career Development and Placement Center; alerting alumni to College and department activities and other professional development opportunities; tracking alumni success stories; and offering opportunities for alumni to contribute their time, talent, and resources to help other students succeed and realize their educational goals.

If you wish to receive periodic news and updates or share your success story via e-mail, send a note to alumni@ccsf.edu or visit www.ccsf.edu/alumni. For more information, call (415) 452-4711.

Child Care Services

The Child Development & Family Studies Department administers 7 child development centers in San Francisco for children of CCSF students and other low income families. The centers feature subsidized childcare and development services and are full time at most locations. Children between the ages of 3-5 years are eligible for services and are admitted on a low income priority basis.  Care for toddlers is available at the Orfalea Family Center at the John Adams Campus. Parents can place their names on a waiting list by calling (415) 561-1895. The Department also features Parent/Child Observation courses at 26 sites throughout the city for parents who wish to participate in adult education opportunities with their children. For further information on specific Child Development services operated by the Department, please call the office at the Orfalea Family Center, Room 203, (415) 452 5905 or Ocean Avenue Campus, Batmale 211, 239-3172 or visit our website at: www.ccsf.edu/Departments/Child_Development.

HARTS Program

The HARTS (Homeless At-Risk Transitional Students) Program provides access, advocacy, resources, and support for homeless, formerly homeless, and at-risk students within the college, and for those potential students in similar situations who wish to return to the educational setting. For more information call 452-5233.

Math Bridge Program

This is a one year long program beginning each fall semester whose purpose is to assist African American, Latino, Pilipino, and Native American students to complete elementary algebra and geometry successfully. However, all students are welcome to apply.

Interested students must attend an orientation, usually held in April, and submit an application by May 15 in order to enter the program in the fall semester.

Math Bridge is not a remedial program. The goal of the program is to help students successfully complete mathematics prerequisites offered at City College in order to increase the number of transfers to baccalaureate colleges and universities.

A workshop, group tutoring, and other activities supplement the traditional mathematics lecture. Studnets also learn to develop skills that will be useful in other college courses.Contact bhtan@ccsf.edu for more information regarding admission to the program.

Peer-Mentoring and Service-Learning

The Office of Mentoring and Service-Learning offers two types of programs to increase student success and transfer, and enrich the college experience with hands-on application of classroom learning. In the Peer-Mentoring program, a student is matched with a peer mentor. The peer-mentor is a student who has experience in a particular course or program, and who provides information, advice, support and encouragement. The peer-mentor is selected by a Project Sponsor for the course or program. Mentors are currently available to students taking specific courses in science, social science, liberal arts, and vocational programs.

In the Service-Learning program, students enrolled in courses offering service-learning are placed in the community, where they apply both academic and practical skills for the benefit of society. Service-Learning integrates community service with academic instruction so that each strengthens the other, and provides time for reflection and critical thinking while making significant contributions to individuals, organizations, and neighborhoods. For example, students taking biology courses may contribute to habitat restoration. In Project SHINE (Students Helping in the Naturalization of Elders), students in political science, psychology, sociology, foreign languages, and health prepare elders to take the citizenship exam.

Students involved in service-learning or volunteer opportunities may enroll (when available) in IDST 12 - Reflection on Service-Learning to share their experiences with other students (see course description). For more information about mentoring or service-learning opportunities, call (415) 239-3771.

Orientation Classes
To help students receive a more comprehensive understanding of the College, counselors offer Orientation Classes which thoroughly acquaint students to the demands of academic programs, the College's various services, including the development of personal, career, educational goals including a transfer plan, and obtaining job-seeking skills. Orientation classes are also offered through the Career Development and Placement Center and through the Extended Opportunity Programs and Services (EOPS).

Outreach and Recruitment Services

The Office of Outreach and Recruitment Services (OORS), located on the Ocean Avenue Campus in Bungalow 615, provides information to the Greater San Francisco and Bay Area communities about programs, services, and resources offered at City College. The main focus of this department is to provide information to prospective and new student populations. Other specialized services include the following: coordinates outreach and recruitment activities with local public and private schools, colleges and universities, community-based organizations, neighborhoods, and government agencies; provides pre-admission counseling services; collaborates with CCSF departments to market and recruit for specific programs; provides outreach information to families in English, Chinese, and Spanish; assists in implementing enrollment development plans and programs; and conducts college tours. For more information, call OORS at (415) 239-3556.

Peer Advisors

The Peer Advisors are a group of students who have been trained extensively to offer support toward students' success at CCSF. They provide numerous services such as assistance with orientation workshops, registration, financial aid forms, general campus information, and campus tours. They are also involved in various outreach programs on campus and in the community. The Peer Advisors are located in the Information Center on the second floor of Conlan Hall. For more information call 239-3296.

Project SURVIVE

Project SURVIVE is a peer education program dedicated to promoting healthy relationships and ending sexual violence, especially rape and battery in intimate relationships. For more information call 239-3899. Located in Cloud Hall, Room 402.

Puente Program

The Puente Project is an academic and community leadership program designed to increase the number of community college students transferring to four-year colleges and universities. Puente meets this goal through a writing, counseling, and mentoring program taught and conducted by a specially trained English instructor and a counselor. The program is open to all interested students. For more information call 239-3932.

Re-entry to Education Program (REP)

REP acknowledges the growing number of adults actively changing their lives through the educational process. Whether one is seeking to enhance his/her knowledge, learn new job skills, or prepare for a professional career, REP seeks to ease the transition for the re-entry student's return to school. The staff understands that barriers can exist to beginning or re-entering college as well as to completing one's educational goals. Identifying these barriers and helping students address their resolution is REP's highest priority.

REP provides the following services to both prospective and currently enrolled students: professional counseling for personal, crisis, academic, and vocational concerns; information on transfer to four-year institutions; parenting/childcare; study skills, job training and career opportunities; peer advising for assistance with completing forms, referral to campus and community resources, and the student perspective on campus life. Workshops and support groups are held to assist students in adjusting to college expectations; to discuss issues such as career/life planning, study skills, goal setting, time management, financial aid, final examination preparations, and stress management.

Dr. Betty Shabazz Family Resource Center

The Dr. Betty Shabazz Family Resource Center empowers students with children through information, resources, and support and builds a stronger student parent community on campus. The Center is student-run and provides the following services: supervised children's activities, use of FRC computers, job referrals, information about CalWORKs, peer mentoring, and support groups. For further information, come to the Student Union, Room 202, or call (415) 239-3109.

Queer Resource Center

The Queer Resource Center seeks to empower the lives of LGBTQQI (lesbian, gay, bisexual, transgender, queer, questioning, intersex) students at CCSF by uniting the diverse individuals in the community across gender, race, age and economic standing, religion, and ability differences. It provides access to a support system of peers and allies and strengthens the LGBTQQI community at CCSF. In addition, the QRC acts as a center of education for and about the queer community through peer-led teachings, workshops, and other such events. The Queer Resource Center is a safe place for queer and transgender students and all, welcoming the opportunity to outreach to its community. For further information, come to the Student Union, Room 201, or call (415) 452-5723.

Students Supporting Students (S Cube)

Student Peer Mentoring Program supports students to navigate the college programs and classes that will enable them to be successful students. Peer-mentors provide resources on financial support, academic assistance, clubs on campus, self awareness, and on-campus resources. The peer mentors encourage interaction with others who are going through similar situations, similar struggles to create a positive environment for people to be themselves and realize their own success. For further information, come to the Student Union, Room 203, or call (415) 239-3660.

Veterans Services

The Veterans Educational Benefits Office is located in Conlan Hall, Room E2. For information call: (415) 239-3486

Veterans, veterans’ dependents and eligible persons may apply at the Veterans Educational Benefits Office, Conlan Hall, Room E2

Students must also apply for admission to City College through the Office of Admissions and Records, Conlan Hall, Room E107.

Available Benefits:

  1. GI Bill - Active Duty Educational Assistance Program (Chapter 30)
  2. Selected Reserve Educational Assistance Program (Chapter 1606)
  3. Survivors and Dependents of Veterans' (who are either 100% disabled or died due to service-related conditions) Educational Assistance Program (Chapter 35)
  4. Reserve Educational Assistance Program (REAP) Chapter 1607
  5. Vocal Rehabilitation, Veterans with Service Connected Disabilities (Chapter 31)
Please inquire at the Veterans Educational Benefits Office for further details regarding benefits.

Eligible disabled veterans may qualify for Chapter 31 Vocational Rehabilitation Benefits. Disabled veterans are encouraged to contact the main DVA Regional Office for more information at 1-800-827-1000.

Credit for Military Training. City College will grant six semester units of credit to students who present to the Office of Veterans Educational Benefits official documentation showing that they have completed one year or more of active duty in any of the Armed Forces of the United States. Veterans who have completed military-training courses equivalent to courses offered at City College will be awarded up to a maximum of ten units. These are based on the recommendations made by the American Council of Education. Students may use such credit in partial unit satisfaction of the requirements for the degree of Associate in Arts or Associate in Science. Since many universities and colleges do not accept credit that other schools have granted for military service, students who desire to transfer such credit should consult the policy of the school to which they intend to transfer.

Academic Progress Policy for Veteran Students. If the student has been on either academic probation or on progress probation or on both academic and progress probation for more than two consecutive semesters, he or she will have their veteran’s education benefits terminated. Appeals to the termination of veteran's education benefits must be submitted and addressed to the Dean of Admissions and Records. All appeals will be reviewed on a case-by-case basis.

Women's Resource Center

The Women's Resource Center is a safe place that provides information to women about resources available to them both on and off campus. The Center houses a lending library of over 500 books by and about women. It sponsors campus-wide events and hosts various support groups. The Center is run by students who work closely with a faculty advisor from the Women’s Studies department. For more information, call 239-3112. Located in Smith Hall, Room 104.